Privacy Policy
Whispering Peaks Dog Training (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in relation to your use of our website and services.
1. Information We Collect
1.1 Personal Information
We may collect personal information from you when you visit our website, make inquiries, book services, or purchase products. This information may include:
- Name
- Contact details (e.g., email address, phone number, mailing address)
- Payment information (e.g., credit card details)
- Dog-related information (e.g., breed, age, behaviour concerns)
- Other information you voluntarily provide to us
1.2 Non-Personal Information
We may also collect non-personal information automatically through cookies and similar technologies when you visit our website. This information may include your IP address, browser type, device information, and browsing patterns.
2. Use of Information
We use the information we collect for the following purposes:
- To provide and administer our services and products
- To communicate with you, including responding to inquiries and booking requests
- To process payments and fulfil orders
- To personalize your experience on our website
- To send you promotional materials and updates with your consent
- To improve our website and services
- To comply with legal obligations
3. Disclosure of Information
We may disclose your personal information to third parties in the following circumstances:
- To service providers who assist us in operating our business (e.g., payment processors, IT service providers)
- To comply with legal requirements or enforce our legal rights
- With your consent or as otherwise required or permitted by law
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Information
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to:
- Access and request a copy of your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent to the processing of your personal information (where applicable)
7. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third parties.
9. Children’s Privacy
Our services and products are not directed at children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for changes.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Whispering Peaks Dog Training
55 Lakeview Street Glenmaggie Vic 3858
0447069210
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By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.