WPDT Terms & Conditions
1. Welcome to the Pack!
Hey there, legend! Welcome to Whispering Peaks Dog Training ("we," "us," "our"). By using our website (https://whisperingpeaks.com.au) and services, you're agreeing to these Terms and Conditions. So grab a coffee (or a treat for your pup), have a read, and let’s get started!
2. What We Offer
2.1 Dog Training Services
We provide a range of dog training services, including:
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One-on-one training sessions
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Group classes
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Online consultations
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Training workshops
2.2 Products
We also sell dog-related goodies like training tools, accessories, and educational materials. Because who doesn’t love some fun new gear for their pup?
3. Playing by the Rules (Your Responsibilities)
By using our services, you agree to:
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Provide accurate and up-to-date info when requested.
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Keep your account details secure (no sharing passwords with your dog, no matter how clever they are).
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Use our services in a lawful and respectful manner.
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Respect intellectual property rights – no sneaky stealing of our content, please!
4. Booking & Payment
4.1 Booking Services
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Book your training session online, by phone, or by email.
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Some services may require a full payment or a deposit upfront. We'll let you know what’s needed at the time of booking.
4.2 Buying Products
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All product purchases must be paid for in full at checkout.
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We accept major payment methods (because we like making things easy for you).
5. Cancellations & Refunds
5.1 Training Services
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Cancel more than 24 hours before your booking? Full refund.
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Cancel within 24 hours? 50% cancellation fee applies.
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No-shows? Full charge applies (because our time is valuable, just like yours!).
5.2 Products
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Change your mind? You have 14 days to return products in original condition and packaging.
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Return shipping is on you, unless the product is faulty or incorrect.
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Refunds processed within 7 business days after we receive your return.
6. The Legal Stuff (Warranties & Liability)
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Our services and products are provided "as is." We don’t promise miracles, but we do promise to do our best.
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We can't guarantee that training results will be the same for every dog (because, let’s be real, dogs have minds of their own!).
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To the fullest extent permitted by law, we’re not liable for any losses or damages related to the use of our services or products.
7. Intellectual Property (AKA: Don’t Steal Our Stuff)
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Everything on our site—text, logos, images—belongs to us (or our awesome licensors).
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You can’t copy, reproduce, or distribute any content without our written permission.
8. Privacy Policy
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We respect your privacy and protect your personal info. Check out our Privacy Policy for all the details on how we handle your data.
9. The Law & Where We Stand
These Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes? They’ll be handled in the courts of Victoria.
10. Updates to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on our site, so keep an eye out! Your continued use of our services means you’re cool with any updates.
11. Contact Us
Got questions? Need help? Just want to chat about your dog? Reach out to us:
Whispering Peaks Dog Training
55 Lakeview Street, Glenmaggie, VIC 3858
0447 069 210
By using our website and services, you acknowledge that you've read, understood, and agree to these Terms and Conditions. Now, let’s get training!